Privacy Policy

Privacy Policy – FashenCo

At FashenCo, we value your concerns about online privacy and security while browsing and shopping on our website. We make every effort to ensure that the information you provide is protected and not misused. If this Privacy Policy does not address your concerns, please feel free to contact us. We appreciate your feedback and continuously work to improve our services.

Collection of Information by FashenCo

FashenCo collects basic information required to process and fulfill your requests, including your name, shipping address, email address, and phone number. This information is collected when you place an order, purchase gift certificates, or subscribe to email notifications.

Payment-related information is requested only at the time of placing an order and is processed securely through encrypted payment gateways. FashenCo does not store or retain your debit or credit card details.

Use of Collected Information

The information collected is primarily used for:

  • Processing orders and payments

  • Shipping and delivery of products

  • Customer support and order-related communication

  • Providing updates regarding order or shipment status

  • Improving our products, services, website content, and user experience

We may contact you to clarify order details or inform you about promotions, unless you choose to opt out.

Updating Your Account Information

You can easily update your personal information by logging into My Account and navigating to Account Information.
Please note that payment card details are not stored in your account profile.

Unsubscribing from FashenCo Emails

If you wish to stop receiving promotional emails from FashenCo, you can unsubscribe at any time by clicking the “Unsubscribe” link included at the bottom of our emails.

Changes to This Policy

You acknowledge that this Privacy Policy forms part of the User Agreement, and by using this Site, you agree to its terms. If you do not agree with this Privacy Policy, please do not use the Site.

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page so you remain informed about how we protect your information. Unless stated otherwise, the current Privacy Policy applies to all information we have about you and your account.